Bhai, dam niye ektu help lagbe

Assalamualaikum bhai era, kemon achen sobai? Ami Chittagong theke online selling kori, mainly electronics niye kaj. Akta jinish bujhte parchhi na, customer ra product er dam jiggesh korle kivabe reply dile bhalo hoy? Mane keu inbox e "dam koto?" likhe pathale - ami ki direct dam bole dibo, naki aktu product er feature gulo agey bolbo? Dekhi onekei likhe "inbox please" ba "PM koren" - eta ki actually kaj kore naki customer irritate hoy? Ami personally mone kori transparent pricing e trust beshi thake, kintu competitor ra to dam lukiye rakhe beshi. Apnader experience ki bole? Jara successful seller achen, ektu share koren tips. Alhamdulillah business cholche but eta niye aktu confused achi 🤔